Freshservice Status Page (BYOK)
Read your Freshservice status pages: service components and their status, incidents, planned maintenances and status labels with your own API key
Read your Crisp helpdesk (knowledge base): locales, content counts, page lists, content tree, redirections, plus teams, inboxes and campaign template names, with your own website token
Unify Dynamics LLC
Real questions, and the tools your agent calls to answer them.
get_helpdeskget_helpdesk_settingslist_helpdesk_localesget_helpdesk_localeget_helpdesk_feedback_ratingslist_helpdesk_pagesCrisp Helpdesk (BYOK) lets an AI assistant read your own Crisp Helpdesk data through the Crisp Helpdesk API with a key you supply (Crisp token identifier). Read-only: 11 tools (get_helpdesk, get_helpdesk_settings, list_helpdesk_locales, get_helpdesk_locale, get_helpdesk_feedback_ratings, list_helpdesk_pages, list_helpdesk_tree, list_helpdesk_redirections, list_teams, list_inboxes, list_campaign_templates). The BYOK key travels with each request, is used for that one call only and is never stored, logged or cached; it is only ever sent to api.crisp.chat. Unofficial connector by Unify Dynamics LLC: not affiliated with, endorsed by or sponsored by Crisp Helpdesk. Crisp Helpdesk and its logos are trademarks of their owners and are used only to say which service the connector works with.
Sources: Live from the Crisp Helpdesk API (api.crisp.chat) with a BYOK key; documentation: https://docs.crisp.chat/references/rest-api/v1/. Endpoints checked against that documentation on 2026-10-16.
The publisher, Unify Dynamics LLC, states that tool inputs are processed in memory and not retained.
11 tools, grouped by job. Every one is read-only or compute-only.
https://byok-crisp-helpdesk.connectorbay.com/mcpRead your Freshservice status pages: service components and their status, incidents, planned maintenances and status labels with your own API key
Read your Freshservice IT Asset Management inventory: devices, assets, physical subtypes, lifecycle events, cloud accounts and cloud resources with your own API key
Read your Freshservice asset types, asset fields, products, vendors, contracts, contract types, purchase orders and relationship types with your own API key
Read your Freshservice departments, locations, agent groups, roles, workspaces, announcements and ticket, change and problem form fields with your own API key
Read your Freshservice service catalog items and categories, SLA policies and business hours with your own API key
Read your TimeCamp expenses and expense categories, custom field templates, project time summaries, user group tree and weekly logged time with your own API token