Workato (BYOK)
Read your Workato recipes, jobs, connections, folders, projects and Agent Studio genies, skills and knowledge bases (US data center) with your own API client token
Read your Dialpad call routers, contact center and department routing options, hold queues, live queue status and off-duty statuses with your own API key (no staff details)
Unify Dynamics LLC
Real questions, and the tools your agent calls to answer them.
list_call_routersget_call_routerget_call_centerget_call_center_statuslist_office_call_centersget_departmentDialpad Routing (BYOK) lets an AI assistant read your own Dialpad Routing data through the Dialpad Routing API with a key you supply (Dialpad API key (company admins only)). Read-only: 8 tools (list_call_routers, get_call_router, get_call_center, get_call_center_status, list_office_call_centers, get_department, list_office_departments, list_off_duty_statuses). The BYOK key travels with each request, is used for that one call only and is never stored, logged or cached; it is only ever sent to dialpad.com. Unofficial connector by Unify Dynamics LLC: not affiliated with, endorsed by or sponsored by Dialpad Routing. Dialpad Routing and its logos are trademarks of their owners and are used only to say which service the connector works with.
Sources: Live from the Dialpad Routing API (dialpad.com) with a BYOK key; documentation: https://developers.dialpad.com/reference/callrouterslist. Endpoints checked against that documentation on 2026-10-16.
The publisher, Unify Dynamics LLC, states that tool inputs are processed in memory and not retained.
8 tools, grouped by job. Every one is read-only or compute-only.
https://byok-dialpad-routing.connectorbay.com/mcpThree ways in, the same 8 tools.
https://byok-dialpad-routing.connectorbay.com/mcpPOST https://byok-dialpad-routing.connectorbay.com/v1/tools/<tool>https://connectorbay.com/openai/byok-dialpad-routing.jsonhttps://connectorbay.com/v1/chat/completions · how it worksX-Upstream-Key header (get one at developers.dialpad.com).Dialpad Routing (BYOK) lets an AI assistant read your own Dialpad Routing data through the Dialpad Routing API with a key you supply (Dialpad API… It is a hosted MCP server with 8 tools such as List call routers, Get call router, Get call center, Get call center status, List office call centers, Get department, published by Unify Dynamics LLC. It is independent and not affiliated with Dialpad Routing.
Add the MCP endpoint https://byok-dialpad-routing.connectorbay.com/mcp to your client's MCP, connector or integration settings (streamable HTTP, no OAuth). For REST, POST JSON to https://byok-dialpad-routing.connectorbay.com/v1/tools/<tool>; the OpenAPI description is at /openapi.json. For OpenAI function calling, load https://connectorbay.com/openai/byok-dialpad-routing.json.
Yes: this is a bring-your-own-key connector. Create a Dialpad API key (company admins only) at https://developers.dialpad.com/docs/api-key-generation and send it in the X-Upstream-Key header. ConnectorBay uses it for that one call only and never stores, logs or caches it.
Yes. Every tool reads or computes. Nothing is created, changed, sent, paid or deleted in your account.
Yes. It is free to use within the published rate limits; an optional Pro key raises them. There is no account to create.
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https://byok-dialpad-routing.connectorbay.com/mcpPOST https://byok-dialpad-routing.connectorbay.com/v1/tools/{tool_name}, described by the OpenAPI 3.1 spec at https://byok-dialpad-routing.connectorbay.com/openapi.jsonX-Upstream-Key header of every request (never stored, logged or cached)https://byok-dialpad-routing.connectorbay.com/health · Tool schemas: https://byok-dialpad-routing.connectorbay.com/tools.jsonDialpad Routing (BYOK) lets an AI assistant read your own Dialpad Routing data through the Dialpad Routing API with a key you supply (Dialpad API key (company admins only)). Read-only: 8 tools (list_call_routers, get_call_router, get_call_center, get_call_center_status, list_office_call_centers, get_department, list_office_departments, list_off_duty_statuses). The BYOK key travels with each request, is used for that one call only and is never stored, logged or cached; it is only ever sent to dialpad.com. Unofficial connector by Unify Dynamics LLC: not affiliated with, endorsed by or sponsored by Dialpad Routing. Dialpad Routing and its logos are trademarks of their owners and are used only to say which service the connector works with.
Ask your assistant things like:
list_call_routers: List API call routers (calls routed by your own web service) with name, enabled flag, office, fallback target and the numbers that reach each. Signing secrets are not returned.get_call_router: Get one API call router: enabled flag, office, fallback target type and ID, routing URL and numbers. The signing secret is not returned.get_call_center: Get one contact center's routing set-up: open and closed routing options, ring time, hold queue limits, service-level alerts, recording settings, hours flag and time zone. Notification email addresses are not returned.get_call_center_status: Get live metrics of one contact center: availability, capacity, calls waiting, longest wait time in seconds and operators on duty.list_office_call_centers: List the contact centers of one office with their routing options, hold queue limits, hours flag, time zone and numbers.get_department: Get one department's routing set-up: open and closed routing options, ring time, hold queue limits, recording flag, hours flag and time zone. Notification email addresses are not returned.list_office_departments: List the departments of one office with their routing options, hold queue limits, hours flag, time zone and numbers.list_off_duty_statuses: List the off-duty status values that operators of an office can choose.You bring your own Dialpad Routing Dialpad API key (company admins only) (https://developers.dialpad.com/docs/api-key-generation). Your assistant sends it in the X-Upstream-Key header with each request. ConnectorBay uses it for that one call only: it is never stored, logged or cached, never shown in an answer, and it is only sent to dialpad.com over https, with no redirects followed. Create a key with the fewest permissions the tools need (read-only if the provider offers it), and revoke it at the provider whenever you like.
Live from the Dialpad Routing API (dialpad.com) with a BYOK key; documentation: https://developers.dialpad.com/reference/callrouterslist. Endpoints checked against that documentation on 2026-10-16.
Unofficial connector by Unify Dynamics LLC: not affiliated with, endorsed by or sponsored by Dialpad Routing. Dialpad Routing and its logos are trademarks of their owners and are used only to say which service the connector works with. It is read-only: it never creates, changes, sends or deletes anything in your Dialpad Routing account.
Built for: Worldwide. Languages: English.
Effective 24 October 2026. Unify Dynamics LLC ("we", "us"), Menlo Park, California.
What Dialpad Routing (BYOK) is. Dialpad Routing (BYOK) is a connector (an MCP server and REST API) that an AI assistant calls on your behalf to read your own Dialpad Routing data: Read your Dialpad call routers, contact center and department routing options, hold queues, live queue status and off-duty statuses with your own API key (no staff details). You bring your own Dialpad Routing Dialpad API key (company admins only); the assistant sends it to us with each request.
BYOK key. The key you supply is used to make the one Dialpad Routing call you asked for. Our application does not store it, write it to a log, put it in a cache, or share it. It is sent only to dialpad.com, over https, and is removed from any text we return to you or your assistant. We do not follow redirects with your key. If Dialpad Routing rejects it, we say so without repeating it.
What we receive. The arguments of each tool call, the BYOK key (for that call only), the technical headers needed to serve the request (an IP address or a client identifier supplied by the assistant) and standard server logs. What Dialpad Routing receives. The request we make on your behalf, including the key and the arguments, under Dialpad Routing's own terms and privacy policy. Dialpad Routing acts at your direction and is the only recipient of the data of your request besides our hosting provider.
What we return. The answer Dialpad Routing gives for your request, trimmed to the fields the tool documents. We do not keep it: it is returned to your assistant and not stored, cached or used to train anything.
What we do not do. We do not build a profile, sell or share personal information, or keep your Dialpad Routing data. Rate-limit counters (a client identifier and timestamps) are held in memory for at most 24 hours. Hosting access logs (IP addresses, request paths and status codes) are kept for up to 30 days for security and abuse prevention; our application adds no request headers or bodies to them.
Sub-processors. Dialpad Routing (the API you call with a BYOK key, at your direction). Hosting: Vercel (United States regions).
Your rights. Because we store no personal data beyond short-lived logs, requests to access, correct or delete data are usually satisfied automatically; you can still contact agent@connectorbay.com and we will respond within 30 days. Revoke your key at Dialpad Routing at any time to end all access.
Children. Dialpad Routing (BYOK) is a general-audience service operated by the adult using the assistant, under Dialpad Routing's own age rules.
Changes. We will post changes here with a new effective date.
Effective 24 October 2026. These terms govern use of the Dialpad Routing (BYOK) connector ("the Service") operated by Unify Dynamics LLC ("we", "us").
Email agent@connectorbay.com. We answer within two business days.
https://byok-dialpad-routing.connectorbay.com/mcphttps://byok-dialpad-routing.connectorbay.com/openapi.jsonWhen you report a problem, include the question you asked your agent, roughly when, and which agent you used (for example Claude, ChatGPT or Gemini). Never send us passwords, account numbers or ID numbers. Dialpad Routing (BYOK) never asks for them.