Be the first to get access to new connectors. Get early access →
ConnectorBay Early access
Discover
Freshchat (BYOK) icon

Freshchat (BYOK)

Read your Freshchat agents, groups, channels, roles, customers, conversations and messages with BYOK

Unify Dynamics LLC

Tools9read-only
Sign-inBYOKbring your own key
Key keptNeverused for one call only
PriceFreeoptional Pro limits
ProviderFreshchatunofficial, not affiliated
Works withMCP · RESTany agent

Try asking

Real questions, and the tools your agent calls to answer them.

Which Freshchat plan and data center is my account on?
Tools called
get_account_configuration
Which Freshchat agents are available right now?
Tools called
list_agents
Which groups does my Freshchat have?
Tools called
list_groups
Which Freshchat channels are enabled?
Tools called
list_channels
What roles exist in Freshchat?
Tools called
list_roles
Find the Freshchat customer with email jane@example.com
Tools called
search_users

About

Freshchat (BYOK) lets an AI assistant read your own Freshchat data through the Freshchat API with a key you supply (Freshchat API token (Admin > Configure > API Tokens)). Read-only: 9 tools (get_account_configuration, list_agents, list_groups, list_channels, list_roles, search_users, list_user_conversations, get_conversation, list_conversation_messages). The BYOK key travels with each request, is used for that one call only and is never stored, logged or cached; it is only ever sent to *.freshchat.com. Unofficial connector by Unify Dynamics LLC: not affiliated with, endorsed by or sponsored by Freshchat. Freshchat and its logos are trademarks of their owners and are used only to say which service the connector works with.

Sources: Live from the Freshchat API (*.freshchat.com) with a BYOK key; documentation: https://developers.freshchat.com/api/. Endpoints checked against that documentation on 2026-10-16.

Privacy

The publisher, Unify Dynamics LLC, states that tool inputs are processed in memory and not retained.

Data not collectedNo account, no profile, no stored prompts or results.

What it can do

9 tools, grouped by job. Every one is read-only or compute-only.

OpenAPI
Read your data9 tools
  • Get account configurationGet the Freshchat account configuration: domain, plan type, data center and app id.
  • List agentsList Freshchat agents with name, email, role, groups, availability and whether they are deactivated.
  • List groupsList Freshchat groups with name, description and routing type.
  • List channelsList Freshchat channels (topics) with name, enabled and public flags and tags.
  • List rolesList Freshchat agent roles with name and whether the role is custom.
  • Search usersFind Freshchat customers (end users) by first name, last name, email, reference id or phone number.
  • List user conversationsList the ids of all Freshchat conversations of one customer.
  • Get conversationGet one Freshchat conversation: status, channel, assigned agent and group.
  • List conversation messagesList the messages of one Freshchat conversation with type, sender, time and message parts (text, images, files).

Information

PublisherUnify Dynamics LLC
CategoryWork & productivity
LanguagesEnglish
Built forWorldwide
CompatibilityAny MCP client · any agent · REST
Version0.1.0
MCP endpointhttps://byok-freshchat.connectorbay.com/mcp
REST APIopenapi.json
SupportGet help · Status
CountryWorldwide
FunctionOther
LayerDeep connectors

More like this

More in Other

Paymo (BYOK)

Read your Paymo projects, tasks, task lists, milestones, clients, users, time entries, invoices and expenses with BYOK

Live · MCP + REST9 tools

NocoDB Cloud (BYOK)

Read your NocoDB Cloud workspaces, bases, tables, views and table records with BYOK

Live · MCP + REST9 tools

Re:amaze (BYOK)

Read your Re:amaze conversations, messages, contacts, channels, staff, help articles and satisfaction ratings with BYOK

Live · MCP + REST9 tools

Zammad (BYOK)

Read your Zammad Cloud helpdesk tickets, articles, users, organizations, groups, states and priorities with BYOK

Live · MCP + REST10 tools

Kustomer (BYOK)

Read your Kustomer customers, conversations, messages, companies, users, teams, brands and queues with BYOK

Live · MCP + REST11 tools

Woodpecker (BYOK)

Read your Woodpecker cold email campaigns, campaign statistics, prospects, mailboxes, users and blacklist with BYOK

Live · MCP + REST8 tools

Get Freshchat (BYOK)

Free · BYOK · Read-only

BYOK: bring your own keyThis connector uses your own Freshchat Freshchat API token (Admin > Configure > API Tokens). Create one at https://developers.freshchat.com/api/#authentication, with the fewest permissions it needs (read-only if the provider offers it). Your assistant sends it in the X-Upstream-Key header with every request. It is used for that one call only: never stored, logged or cached, and only ever sent to Freshchat. Revoke it at the provider whenever you like. Unofficial connector: not affiliated with Freshchat.