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Freshservice ITAM (BYOK) icon

Freshservice ITAM (BYOK)

Read your Freshservice IT Asset Management inventory: devices, assets, physical subtypes, lifecycle events, cloud accounts and cloud resources with your own API key

Unify Dynamics LLC

Tools6read-only
Sign-inBYOKbring your own key
Key keptNeverused for one call only
PriceFreeoptional Pro limits
ProviderFreshservice ITAMunofficial, not affiliated
Works withMCP · RESTany agent

Try asking

Real questions, and the tools your agent calls to answer them.

How many devices does Freshservice ITAM track and of which types?
Tools called
list_itam_devices
Which assets are in Freshservice ITAM and who supplied them?
Tools called
list_itam_assets
Which physical device subtypes exist in Freshservice ITAM?
Tools called
list_physical_subtypes
What lifecycle events happened to Freshservice assets this year?
Tools called
list_lifecycle_events
Which cloud accounts does Freshservice ITAM monitor?
Tools called
list_cloud_infrastructures
Which cloud resources of type Mountpoint does Freshservice ITAM know?
Tools called
list_cloud_resources

About

Freshservice ITAM (BYOK) lets an AI assistant read your own Freshservice ITAM data through the Freshservice ITAM API with a key you supply (Freshservice API key). Read-only: 6 tools (list_itam_devices, list_itam_assets, list_physical_subtypes, list_lifecycle_events, list_cloud_infrastructures, list_cloud_resources). The BYOK key travels with each request, is used for that one call only and is never stored, logged or cached; it is only ever sent to *.freshservice.com. Unofficial connector by Unify Dynamics LLC: not affiliated with, endorsed by or sponsored by Freshservice ITAM. Freshservice ITAM and its logos are trademarks of their owners and are used only to say which service the connector works with.

Sources: Live from the Freshservice ITAM API (*.freshservice.com) with a BYOK key; documentation: https://api.freshservice.com/. Endpoints checked against that documentation on 2026-10-16.

Privacy

The publisher, Unify Dynamics LLC, states that tool inputs are processed in memory and not retained.

Data not collectedNo account, no profile, no stored prompts or results.

What it can do

6 tools, grouped by job. Every one is read-only or compute-only.

OpenAPI
Read your data6 tools
  • List itam devicesList discovered devices (physical, virtual, cloud) with name, type, impact, state, usage type, workspace, department and location id.
  • List itam assetsList ITAM assets (monitors, phones, peripherals) with name, type, service level, impact, usage type, vendor, building and department.
  • List physical subtypesList the device physical subtypes (blade, PDU, rack, storage room and so on) with id and name.
  • List lifecycle eventsList asset lifecycle events (purchased, checked out, retired) with date, type, device and asset name.
  • List cloud infrastructuresList connected cloud accounts discovered by ITAM with name, tags, cloud vendor id, first-seen and last-changed times.
  • List cloud resourcesList discovered cloud resources (AWS and similar) with name, vendor resource type, region, zones, service level and first-seen time.

Information

PublisherUnify Dynamics LLC
CategoryWork & productivity
LanguagesEnglish
Built forWorldwide
CompatibilityAny MCP client · any agent · REST
Version0.1.0
MCP endpointhttps://byok-freshservice-itam.connectorbay.com/mcp
REST APIopenapi.json
SupportGet help · Status
CountryWorldwide
FunctionOther
LayerDeep connectors

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Get Freshservice ITAM (BYOK)

Free · BYOK · Read-only

BYOK: bring your own keyThis connector uses your own Freshservice ITAM Freshservice API key. Create one at https://api.freshservice.com/#authentication, with the fewest permissions it needs (read-only if the provider offers it). Your assistant sends it in the X-Upstream-Key header with every request. It is used for that one call only: never stored, logged or cached, and only ever sent to Freshservice ITAM. Revoke it at the provider whenever you like. Unofficial connector: not affiliated with Freshservice ITAM.