Be the first to get access to new connectors. Get early access →
ConnectorBay Early access
Discover
Freshservice On-call and CAB (BYOK) icon

Freshservice On-call and CAB (BYOK)

Read your Freshservice on-call schedules and escalation policies, change advisory boards, post-incident report templates and custom objects with your own API key

Unify Dynamics LLC

Tools5read-only
Sign-inBYOKbring your own key
Key keptNeverused for one call only
PriceFreeoptional Pro limits
ProviderFreshservice On-call and CABunofficial, not affiliated
Works withMCP · RESTany agent

Try asking

Real questions, and the tools your agent calls to answer them.

Which on-call schedules exist in Freshservice?
Tools called
list_oncall_schedules
How does the Freshservice database on-call schedule escalate?
Tools called
list_escalation_policies
Which change advisory boards does Freshservice have?
Tools called
list_cabs
Which post-incident report templates exist in Freshservice?
Tools called
list_pir_templates
Which custom objects are defined in Freshservice?
Tools called
list_custom_objects

About

Freshservice On-call and CAB (BYOK) lets an AI assistant read your own Freshservice On-call and CAB data through the Freshservice On-call and CAB API with a key you supply (Freshservice API key). Read-only: 5 tools (list_oncall_schedules, list_escalation_policies, list_cabs, list_pir_templates, list_custom_objects). The BYOK key travels with each request, is used for that one call only and is never stored, logged or cached; it is only ever sent to *.freshservice.com. Unofficial connector by Unify Dynamics LLC: not affiliated with, endorsed by or sponsored by Freshservice On-call and CAB. Freshservice On-call and CAB and its logos are trademarks of their owners and are used only to say which service the connector works with.

Sources: Live from the Freshservice On-call and CAB API (*.freshservice.com) with a BYOK key; documentation: https://api.freshservice.com/. Endpoints checked against that documentation on 2026-10-16.

Privacy

The publisher, Unify Dynamics LLC, states that tool inputs are processed in memory and not retained.

Data not collectedNo account, no profile, no stored prompts or results.

What it can do

5 tools, grouped by job. Every one is read-only or compute-only.

OpenAPI
Read your data5 tools
  • List oncall schedulesList the on-call schedules of a workspace with name, description and the agent group each belongs to.
  • List escalation policiesList the escalation policies of one on-call schedule with name, status, repeat count, rank and shift ids.
  • List cabsList change advisory boards (CABs) with name and description.
  • List pir templatesList post-incident report templates with title, state, whether primary and workspace.
  • List custom objectsList custom object definitions (extra data tables) with title, description, last update and workspace.

Information

PublisherUnify Dynamics LLC
CategoryWork & productivity
LanguagesEnglish
Built forWorldwide
CompatibilityAny MCP client · any agent · REST
Version0.1.0
MCP endpointhttps://byok-freshservice-oncall-governance.connectorbay.com/mcp
REST APIopenapi.json
SupportGet help · Status
CountryWorldwide
FunctionOther
LayerDeep connectors

More like this

More in Other

Laminar (BYOK)

Read your Laminar AI observability project: datasets and datapoints, signals, LLM profiles and read-only SQL over traces and spans, with your own project API key

Live · MCP + REST8 tools

Kolide Device Trust (BYOK)

Read your Kolide (1Password Device Trust) devices, open issues, checks, device and person groups and audit log with your own API key

Live · MCP + REST9 tools

HetrixTools (BYOK)

Read your HetrixTools uptime monitors, uptime reports, downtimes, blacklist monitors, status pages and account limits with your own API key

Live · MCP + REST9 tools

HostedScan (BYOK)

Read your HostedScan vulnerability scan targets, scans, scheduled scans and open risks (title, severity, CVSS) with your own API key

Live · MCP + REST7 tools

Grain (BYOK)

Read your Grain meeting recordings, AI summaries, action items, transcripts, users, teams and meeting types with your own access token

Live · MCP + REST7 tools

ForexRateAPI (BYOK)

Read live, historical, hourly and OHLC foreign exchange rates, conversions and rate changes from ForexRateAPI with your own API key

Live · MCP + REST9 tools

Get Freshservice On-call and CAB (BYOK)

Free · BYOK · Read-only

BYOK: bring your own keyThis connector uses your own Freshservice On-call and CAB Freshservice API key. Create one at https://api.freshservice.com/#authentication, with the fewest permissions it needs (read-only if the provider offers it). Your assistant sends it in the X-Upstream-Key header with every request. It is used for that one call only: never stored, logged or cached, and only ever sent to Freshservice On-call and CAB. Revoke it at the provider whenever you like. Unofficial connector: not affiliated with Freshservice On-call and CAB.