Tilda (BYOK)
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OpenAPIRead your data10 tools
Freshservice Org Config (BYOK)
Read your Freshservice departments, locations, agent groups, roles, workspaces, announcements and ticket, change and problem form fields with your own API key
Unify Dynamics LLC
Tools10read-only
Sign-inBYOKbring your own key
Key keptNeverused for one call only
PriceFreeoptional Pro limits
ProviderFreshservice Org Configunofficial, not affiliated
Works withMCP · RESTany agent
Try asking
Real questions, and the tools your agent calls to answer them.
Which departments are defined in Freshservice?
Tools called
list_departmentsWhat locations are set up in Freshservice?
Tools called
list_locationsWhich agent groups exist in Freshservice?
Tools called
list_agent_groupsWhat agent roles does Freshservice have?
Tools called
list_rolesWhich workspaces does my Freshservice account have?
Tools called
list_workspacesWhat announcements are active in Freshservice?
Tools called
list_announcementsAbout
Freshservice Org Config (BYOK) lets an AI assistant read your own Freshservice Org Config data through the Freshservice Org Config API with a key you supply (Freshservice API key). Read-only: 10 tools (list_departments, list_locations, list_agent_groups, list_roles, list_workspaces, list_announcements, list_canned_response_folders, list_ticket_form_fields, list_change_form_fields, list_problem_form_fields). The BYOK key travels with each request, is used for that one call only and is never stored, logged or cached; it is only ever sent to *.freshservice.com. Unofficial connector by Unify Dynamics LLC: not affiliated with, endorsed by or sponsored by Freshservice Org Config. Freshservice Org Config and its logos are trademarks of their owners and are used only to say which service the connector works with.
Sources: Live from the Freshservice Org Config API (*.freshservice.com) with a BYOK key; documentation: https://api.freshservice.com/. Endpoints checked against that documentation on 2026-10-16.
Privacy
The publisher, Unify Dynamics LLC, states that tool inputs are processed in memory and not retained.
Data not collectedNo account, no profile, no stored prompts or results.
What it can do
10 tools, grouped by job. Every one is read-only or compute-only.
- List departmentsList departments (companies in MSP mode) with name, description, email domains and workspace.
- List locationsList locations with name, parent location, address (city, state, country) and workspace.
- List agent groupsList agent groups with name, description, business hours id, unassigned-ticket escalation time and flags.
- List rolesList agent roles with name, description, default flag and the access scope for tickets, problems, changes and releases.
- List workspacesList workspaces (clients in MSP mode) with name, state, whether primary and the template used.
- List announcementsList announcements with title, state, visibility and visible-from and visible-till dates.
- List canned response foldersList canned response folders with name, type and the number of responses each holds.
- List ticket form fieldsList the fields of the ticket form (default and custom) with label, type, required flags, position and choices.
- List change form fieldsList the fields of the change form (default and custom) with label, type, required flags, position and choices.
- List problem form fieldsList the fields of the problem form (default and custom) with label, type, required flags, position and choices.
Information
PublisherUnify Dynamics LLC
CategoryWork & productivity
LanguagesEnglish
Built forWorldwide
CompatibilityAny MCP client · any agent · REST
Version0.1.0
MCP endpoint
https://byok-freshservice-org-config.connectorbay.com/mcpREST APIopenapi.json
CountryWorldwide
FunctionOther
LayerDeep connectors
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