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Freshservice Status Page (BYOK) — connector documentation

  • MCP endpoint: https://byok-freshservice-status-page.connectorbay.com/mcp
  • REST API: POST https://byok-freshservice-status-page.connectorbay.com/v1/tools/{tool_name}, described by the OpenAPI 3.1 spec at https://byok-freshservice-status-page.connectorbay.com/openapi.json
  • Transport: Streamable HTTP, stateless, MCP specification 2025-06-18 or later
  • Authentication: your own Freshservice Status Page Freshservice API key, sent in the X-Upstream-Key header of every request (never stored, logged or cached)
  • Health: https://byok-freshservice-status-page.connectorbay.com/health · Tool schemas: https://byok-freshservice-status-page.connectorbay.com/tools.json
  • Publisher: Unify Dynamics LLC · connectorbay.com/byok-freshservice-status-page · agent@connectorbay.com

What Freshservice Status Page (BYOK) is for

Freshservice Status Page (BYOK) lets an AI assistant read your own Freshservice Status Page data through the Freshservice Status Page API with a key you supply (Freshservice API key). Read-only: 6 tools (list_status_pages, list_service_components, list_incidents, list_incident_statuses, list_maintenances, list_maintenance_statuses). The BYOK key travels with each request, is used for that one call only and is never stored, logged or cached; it is only ever sent to *.freshservice.com. Unofficial connector by Unify Dynamics LLC: not affiliated with, endorsed by or sponsored by Freshservice Status Page. Freshservice Status Page and its logos are trademarks of their owners and are used only to say which service the connector works with.

Ask your assistant things like:

  • "Which status pages does my Freshservice account have?"
  • "What is the current status of each component on my Freshservice status page?"
  • "Which incidents were reported on my Freshservice status page?"
  • "Which incident statuses can a Freshservice status page use?"
  • "Which maintenances are planned on my Freshservice status page?"
  • "Which maintenance statuses can a Freshservice status page use?"

What it does

  • list_status_pages: List the status pages of the account with name, domain, custom domain, privacy flag and workspace.
  • list_service_components: List a status page's service components with their groups, position and current status code.
  • list_incidents: List a status page's incidents with title, description, status code, start and end times, impacted services and linked ticket id.
  • list_incident_statuses: List the incident status labels of a status page (for example Investigating, Resolved) with position and colour.
  • list_maintenances: List a status page's planned maintenances with title, description, status code, start and end times and impacted services.
  • list_maintenance_statuses: List the maintenance status labels of a status page (for example Planned, In progress) with position and colour.

BYOK key

You bring your own Freshservice Status Page Freshservice API key (https://api.freshservice.com/#authentication). Your assistant sends it in the X-Upstream-Key header with each request. ConnectorBay uses it for that one call only: it is never stored, logged or cached, never shown in an answer, and it is only sent to *.freshservice.com over https, with no redirects followed. Create a key with the fewest permissions the tools need (read-only if the provider offers it), and revoke it at the provider whenever you like.

Data sources

Live from the Freshservice Status Page API (*.freshservice.com) with a BYOK key; documentation: https://api.freshservice.com/. Endpoints checked against that documentation on 2026-10-16.

What it is not

Unofficial connector by Unify Dynamics LLC: not affiliated with, endorsed by or sponsored by Freshservice Status Page. Freshservice Status Page and its logos are trademarks of their owners and are used only to say which service the connector works with. It is read-only: it never creates, changes, sends or deletes anything in your Freshservice Status Page account.

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