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HelpCrunch (BYOK)

Read your HelpCrunch customers, chats, messages, agents, departments and applications with BYOK

Unify Dynamics LLC

Tools9read-only
Sign-inBYOKbring your own key
Key keptNeverused for one call only
PriceFreeoptional Pro limits
ProviderHelpCrunchunofficial, not affiliated
Works withMCP · RESTany agent

Try asking

Real questions, and the tools your agent calls to answer them.

Is my HelpCrunch team online?
Tools called
get_organization
Who are the agents in HelpCrunch?
Tools called
list_agents
What departments does HelpCrunch have?
Tools called
list_departments
Which channels are connected to HelpCrunch?
Tools called
list_applications
Who are my newest HelpCrunch customers?
Tools called
list_customers
Show HelpCrunch customer 542335
Tools called
get_customer

About

HelpCrunch (BYOK) lets an AI assistant read your own HelpCrunch data through the HelpCrunch API with a key you supply (HelpCrunch API key (Settings > Developers > Public API; not the legacy key)). Read-only: 9 tools (get_organization, list_agents, list_departments, list_applications, list_customers, get_customer, list_chats, get_chat, list_chat_messages). The BYOK key travels with each request, is used for that one call only and is never stored, logged or cached; it is only ever sent to api.helpcrunch.com. Unofficial connector by Unify Dynamics LLC: not affiliated with, endorsed by or sponsored by HelpCrunch. HelpCrunch and its logos are trademarks of their owners and are used only to say which service the connector works with.

Sources: Live from the HelpCrunch API (api.helpcrunch.com) with a BYOK key; documentation: https://docs.helpcrunch.com/en/rest-api-v1. Endpoints checked against that documentation on 2026-10-16.

Privacy

The publisher, Unify Dynamics LLC, states that tool inputs are processed in memory and not retained.

Data not collectedNo account, no profile, no stored prompts or results.

What it can do

9 tools, grouped by job. Every one is read-only or compute-only.

OpenAPI
Read your data9 tools
  • Get organizationShow basic HelpCrunch team information: domain and whether the team is online and chat is enabled.
  • List agentsList HelpCrunch agents (team members) with name, email and role.
  • List departmentsList HelpCrunch departments with their agents.
  • List applicationsList the HelpCrunch applications and channels (web, iOS, Android, Facebook, Instagram, Viber) with active flag.
  • List customersList HelpCrunch customers (up to 100 per call) with name, email, company, phone, first and last seen time, country and tags.
  • Get customerGet one HelpCrunch customer by numeric id.
  • List chatsList HelpCrunch chats (up to 100 per call) with status, customer, assignee, department, rating and last message text.
  • Get chatGet one HelpCrunch chat by numeric id: status, customer, assignee, department, rating and last message.
  • List chat messagesList the messages of a HelpCrunch chat, newest first (up to 100 per call), with sender, text and time.

Information

PublisherUnify Dynamics LLC
CategoryWork & productivity
LanguagesEnglish
Built forWorldwide
CompatibilityAny MCP client · any agent · REST
Version0.1.0
MCP endpointhttps://byok-helpcrunch.connectorbay.com/mcp
REST APIopenapi.json
SupportGet help · Status
CountryWorldwide
FunctionOther
LayerDeep connectors

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Get HelpCrunch (BYOK)

Free · BYOK · Read-only

BYOK: bring your own keyThis connector uses your own HelpCrunch HelpCrunch API key (Settings > Developers > Public API; not the legacy key). Create one at https://docs.helpcrunch.com/en/rest-api-v1/api-setup-v1, with the fewest permissions it needs (read-only if the provider offers it). Your assistant sends it in the X-Upstream-Key header with every request. It is used for that one call only: never stored, logged or cached, and only ever sent to HelpCrunch. Revoke it at the provider whenever you like. Unofficial connector: not affiliated with HelpCrunch.