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Kustomer Configuration (BYOK)

Read how your Kustomer workspace is configured: custom object types, business schedules, shortcuts, sub-statuses, snippets, role groups, satisfaction surveys and workflows, with your own API key

Unify Dynamics LLC

Tools11read-only
Sign-inBYOKbring your own key
Key keptNeverused for one call only
PriceFreeoptional Pro limits
ProviderKustomer Configurationunofficial, not affiliated
Works withMCP · RESTany agent

Try asking

Real questions, and the tools your agent calls to answer them.

Which custom object types exist in our Kustomer?
Tools called
list_klasses
Describe Kustomer klass 5e15fa56a07888001927f8e5.
Tools called
get_klass
What are our Kustomer business hours?
Tools called
list_business_schedules
What is the default Kustomer business schedule?
Tools called
get_default_business_schedule
Which Kustomer shortcuts start with 'follow up'?
Tools called
list_shortcuts
How are Kustomer shortcuts organized into categories?
Tools called
list_shortcut_categories

About

Kustomer Configuration (BYOK) lets an AI assistant read your own Kustomer Configuration data through the Kustomer Configuration API with a key you supply (Kustomer API key (Settings > Security > API Keys)). Read-only: 11 tools (list_klasses, get_klass, list_business_schedules, get_default_business_schedule, list_shortcuts, list_shortcut_categories, list_sub_statuses, list_snippets, list_role_groups, list_satisfaction_surveys, list_workflows). The BYOK key travels with each request, is used for that one call only and is never stored, logged or cached; it is only ever sent to api.kustomerapp.com. Unofficial connector by Unify Dynamics LLC: not affiliated with, endorsed by or sponsored by Kustomer Configuration. Kustomer Configuration and its logos are trademarks of their owners and are used only to say which service the connector works with.

Sources: Live from the Kustomer Configuration API (api.kustomerapp.com) with a BYOK key; documentation: https://developer.kustomer.com/kustomer-api-docs/reference/getklasses. Endpoints checked against that documentation on 2026-10-16.

Privacy

The publisher, Unify Dynamics LLC, states that tool inputs are processed in memory and not retained.

Data not collectedNo account, no profile, no stored prompts or results.

What it can do

11 tools, grouped by job. Every one is read-only or compute-only.

OpenAPI
Read your data11 tools
  • List klassesList the object types (klasses) of the workspace, such as customer, company and custom objects, with name, status, mixins and dates.
  • Get klassGet one object type (klass) by id: name, display name, status, mixins and dates.
  • List business schedulesList the business schedules (support hours) with weekly hours in minutes, time zone and default flag; optionally include holidays.
  • Get default business scheduleGet the default business schedule with weekly hours, time zone and optionally its holidays.
  • List shortcutsList shortcuts (saved reply templates) with name and draft text, filterable by name prefix, tag or deletion state.
  • List shortcut categoriesList the categories that group shortcuts.
  • List sub statusesList conversation or object sub-statuses (custom statuses under open, snoozed or done) with label, parent status and default flag.
  • List snippetsList snippets (reusable text blocks) with name, key, description and source.
  • List role groupsList role groups (permission bundles) with name, description, whether they are system groups and which roles they contain.
  • List satisfaction surveysList customer satisfaction survey definitions with name, form type, channel, whether enabled, delay and rating scale.
  • List workflowsList automation workflows with name, description, trigger event name and enabled flag (steps are not requested).

Information

PublisherUnify Dynamics LLC
CategoryWork & productivity
LanguagesEnglish
Built forWorldwide
CompatibilityAny MCP client · any agent · REST
Version0.1.0
MCP endpointhttps://byok-kustomer-configuration.connectorbay.com/mcp
REST APIopenapi.json
SupportGet help · Status
CountryWorldwide
FunctionOther
LayerDeep connectors

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Get Kustomer Configuration (BYOK)

Free · BYOK · Read-only

BYOK: bring your own keyThis connector uses your own Kustomer Configuration Kustomer API key (Settings > Security > API Keys). Create one at https://help.kustomer.com/api-keys-SJs5YTIWX, with the fewest permissions it needs (read-only if the provider offers it). Your assistant sends it in the X-Upstream-Key header with every request. It is used for that one call only: never stored, logged or cached, and only ever sent to Kustomer Configuration. Revoke it at the provider whenever you like. Unofficial connector: not affiliated with Kustomer Configuration.