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Pylon (BYOK)

Read your Pylon support issues, accounts, teams, tags, surveys and knowledge base articles with your own API token

Unify Dynamics LLC

Tools12read-only
Sign-inBYOKbring your own key
Key keptNeverused for one call only
PriceFreeoptional Pro limits
ProviderPylonunofficial, not affiliated
Works withMCP · RESTany agent

Try asking

Real questions, and the tools your agent calls to answer them.

Which Pylon organization is my token connected to?
Tools called
get_me
Which Pylon issues were created in the last week?
Tools called
list_issues
Show me Pylon issue 1234
Tools called
get_issue
What statuses can a Pylon issue have?
Tools called
list_issue_statuses
Which customer accounts are in Pylon?
Tools called
list_accounts
Show me the Pylon account with external id acme-corp
Tools called
get_account

About

Pylon (BYOK) lets an AI assistant read your own Pylon data through the Pylon API with a key you supply (API token (US region; EU tenants use api.eu.usepylon.com and are not supported)). Read-only: 12 tools (get_me, list_issues, get_issue, list_issue_statuses, list_accounts, get_account, list_teams, list_tags, list_surveys, list_survey_responses, list_knowledge_bases, list_kb_articles). The BYOK key travels with each request, is used for that one call only and is never stored, logged or cached; it is only ever sent to api.usepylon.com. Unofficial connector by Unify Dynamics LLC: not affiliated with, endorsed by or sponsored by Pylon. Pylon and its logos are trademarks of their owners and are used only to say which service the connector works with.

Sources: Live from the Pylon API (api.usepylon.com) with a BYOK key; documentation: https://docs.usepylon.com/pylon-docs/developer/api. Endpoints checked against that documentation on 2026-10-16.

Privacy

The publisher, Unify Dynamics LLC, states that tool inputs are processed in memory and not retained.

Data not collectedNo account, no profile, no stored prompts or results.

What it can do

12 tools, grouped by job. Every one is read-only or compute-only.

OpenAPI
Read your data12 tools
  • Get meShow the Pylon organization and API user the token belongs to; a quick way to check the token works.
  • List issuesList support issues created inside a time window (at most 365 days wide), newest first, with state, source, tags and assignee.
  • Get issueGet one issue by its id or its issue number, with state, tags, assignee, requester, account and timing fields.
  • List issue statusesList the issue statuses of the organization; the slug is the value used as an issue state.
  • List accountsList customer accounts with name, primary domain, type, tags and last customer activity.
  • Get accountGet one customer account by its Pylon id or your own external id.
  • List teamsList support teams with their ids and names.
  • List tagsList tags with their values and the object type they apply to.
  • List surveysList the customer surveys of the organization.
  • List survey responsesList responses to one survey, optionally limited to a submission time window.
  • List knowledge basesList the knowledge bases with title, slug and languages.
  • List kb articlesList articles of one knowledge base with title, URL, publication state and last edit time (article bodies are not returned).

Information

PublisherUnify Dynamics LLC
CategoryWork & productivity
LanguagesEnglish
Built forWorldwide
CompatibilityAny MCP client · any agent · REST
Version0.1.0
MCP endpointhttps://byok-pylon.connectorbay.com/mcp
REST APIopenapi.json
SupportGet help · Status
CountryWorldwide
FunctionOther
LayerDeep connectors

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Get Pylon (BYOK)

Free · BYOK · Read-only

BYOK: bring your own keyThis connector uses your own Pylon API token (US region; EU tenants use api.eu.usepylon.com and are not supported). Create one at https://docs.usepylon.com/pylon-docs/developer/api/authentication, with the fewest permissions it needs (read-only if the provider offers it). Your assistant sends it in the X-Upstream-Key header with every request. It is used for that one call only: never stored, logged or cached, and only ever sent to Pylon. Revoke it at the provider whenever you like. Unofficial connector: not affiliated with Pylon.