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Unthread (BYOK)

Read your Unthread support workspace: conversations, messages, tags, ticket types, accounts, users, SLA policies and knowledge base articles with your own service account key

Unify Dynamics LLC

Tools11read-only
Sign-inBYOKbring your own key
Key keptNeverused for one call only
PriceFreeoptional Pro limits
ProviderUnthreadunofficial, not affiliated
Works withMCP · RESTany agent

Try asking

Real questions, and the tools your agent calls to answer them.

What are the latest Unthread support conversations?
Tools called
list_conversations
Which Unthread conversations are still open?
Tools called
list_conversations_by_status
Show Unthread conversation 1234
Tools called
get_conversation
What was said in Unthread conversation 0476bfd0?
Tools called
list_conversation_messages
Which tags exist in Unthread?
Tools called
list_tags
What ticket types does Unthread have?
Tools called
list_ticket_types

About

Unthread (BYOK) lets an AI assistant read your own Unthread data through the Unthread API with a key you supply (Unthread service account API key). Read-only: 11 tools (list_conversations, list_conversations_by_status, get_conversation, list_conversation_messages, list_tags, list_ticket_types, list_users, list_accounts, list_user_groups, list_sla_policies, list_knowledge_base_articles). The BYOK key travels with each request, is used for that one call only and is never stored, logged or cached; it is only ever sent to api.unthread.io. Unofficial connector by Unify Dynamics LLC: not affiliated with, endorsed by or sponsored by Unthread. Unthread and its logos are trademarks of their owners and are used only to say which service the connector works with.

Sources: Live from the Unthread API (api.unthread.io) with a BYOK key; documentation: https://docs.unthread.io/docs/api-docs/api-reference. Endpoints checked against that documentation on 2026-10-16.

Privacy

The publisher, Unify Dynamics LLC, states that tool inputs are processed in memory and not retained.

Data not collectedNo account, no profile, no stored prompts or results.

What it can do

11 tools, grouped by job. Every one is read-only or compute-only.

OpenAPI
Read your data11 tools
  • List conversationsList support conversations with status, title, priority, customer, dates and response and resolution times.
  • List conversations by statusList support conversations that have one status: open, in_progress, on_hold or closed.
  • Get conversationGet one conversation by its UUID or friendly number: status, title, priority, customer, dates, response and resolution times and summary.
  • List conversation messagesList the messages of one conversation with time, text and author reference.
  • List tagsList the tags that can be put on conversations and customers.
  • List ticket typesList the ticket types with description and dates.
  • List usersList the team members synced into Unthread (id and name only).
  • List accountsList customer accounts with name, email domains, tags and dates.
  • List user groupsList user groups with description and whether they are external.
  • List sla policiesList SLA policies with status and project; needs a service account with a non-viewer role and SLAs enabled.
  • List knowledge base articlesList the knowledge base articles with title, URL and status.

Information

PublisherUnify Dynamics LLC
CategoryWork & productivity
LanguagesEnglish
Built forWorldwide
CompatibilityAny MCP client · any agent · REST
Version0.1.0
MCP endpointhttps://byok-unthread.connectorbay.com/mcp
REST APIopenapi.json
SupportGet help · Status
CountryWorldwide
FunctionOther
LayerDeep connectors

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Get Unthread (BYOK)

Free · BYOK · Read-only

BYOK: bring your own keyThis connector uses your own Unthread Unthread service account API key. Create one at https://docs.unthread.io/docs/api-docs/api-reference, with the fewest permissions it needs (read-only if the provider offers it). Your assistant sends it in the X-Upstream-Key header with every request. It is used for that one call only: never stored, logged or cached, and only ever sent to Unthread. Revoke it at the provider whenever you like. Unofficial connector: not affiliated with Unthread.