Front Templates and Views (BYOK)
Read your Front message templates and template folders (names and subjects), shared views and contact lists or groups, with your own API token
Read your Zendesk Support tickets, ticket comments, users and organizations, and search them, with BYOK
Unify Dynamics LLC
Real questions, and the tools your agent calls to answer them.
list_ticketsget_ticketlist_ticket_commentssearch_zendesklist_usersget_current_userZendesk (BYOK) lets an AI assistant read your own Zendesk data through the Zendesk API with a key you supply (agent email address followed by /token, for example you@example.com/token). Read-only: 7 tools (list_tickets, get_ticket, list_ticket_comments, search_zendesk, list_users, get_current_user, list_organizations). The BYOK key travels with each request, is used for that one call only and is never stored, logged or cached; it is only ever sent to *.zendesk.com. Unofficial connector by Unify Dynamics LLC: not affiliated with, endorsed by or sponsored by Zendesk. Zendesk and its logos are trademarks of their owners and are used only to say which service the connector works with.
Sources: Live from the Zendesk API (*.zendesk.com) with a BYOK key; documentation: https://developer.zendesk.com/api-reference/ticketing/introduction/. Endpoints checked against that documentation on 2026-10-16.
The publisher, Unify Dynamics LLC, states that tool inputs are processed in memory and not retained.
7 tools, grouped by job. Every one is read-only or compute-only.
https://byok-zendesk.connectorbay.com/mcpRead your Front message templates and template folders (names and subjects), shared views and contact lists or groups, with your own API token
Read your Kustomer knowledge base: articles (titles, status, tags, no bodies), search, categories, internal categories, routes, forms and knowledge base settings, with your own API key
Read how your Kustomer workspace is configured: custom object types, business schedules, shortcuts, sub-statuses, snippets, role groups, satisfaction surveys and workflows, with your own API key
Read your Crisp helpdesk (knowledge base): locales, content counts, page lists, content tree, redirections, plus teams, inboxes and campaign template names, with your own website token
Read Chatwoot Cloud help center portals, custom attribute definitions, automation rules, saved filters, campaigns, integrations and per-inbox or per-team report summaries with your own access token
Read Pulumi Insights cloud accounts, discovery scan history and schedules, account policy packs and tags, and resource usage totals with your own access token