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Zendesk (BYOK)

Read your Zendesk Support tickets, ticket comments, users and organizations, and search them, with BYOK

Unify Dynamics LLC

Tools7read-only
Sign-inBYOKbring your own key
Key keptNeverused for one call only
PriceFreeoptional Pro limits
ProviderZendeskunofficial, not affiliated
Works withMCP · RESTany agent

Try asking

Real questions, and the tools your agent calls to answer them.

Which Zendesk tickets were updated most recently?
Tools called
list_tickets
Show Zendesk ticket 35436
Tools called
get_ticket
What was said on Zendesk ticket 35436?
Tools called
list_ticket_comments
Find open high priority Zendesk tickets
Tools called
search_zendesk
Who are the agents in my Zendesk account?
Tools called
list_users
Which Zendesk user am I logged in as?
Tools called
get_current_user

About

Zendesk (BYOK) lets an AI assistant read your own Zendesk data through the Zendesk API with a key you supply (agent email address followed by /token, for example you@example.com/token). Read-only: 7 tools (list_tickets, get_ticket, list_ticket_comments, search_zendesk, list_users, get_current_user, list_organizations). The BYOK key travels with each request, is used for that one call only and is never stored, logged or cached; it is only ever sent to *.zendesk.com. Unofficial connector by Unify Dynamics LLC: not affiliated with, endorsed by or sponsored by Zendesk. Zendesk and its logos are trademarks of their owners and are used only to say which service the connector works with.

Sources: Live from the Zendesk API (*.zendesk.com) with a BYOK key; documentation: https://developer.zendesk.com/api-reference/ticketing/introduction/. Endpoints checked against that documentation on 2026-10-16.

Privacy

The publisher, Unify Dynamics LLC, states that tool inputs are processed in memory and not retained.

Data not collectedNo account, no profile, no stored prompts or results.

What it can do

7 tools, grouped by job. Every one is read-only or compute-only.

OpenAPI
Read your data7 tools
  • List ticketsList tickets (archived ones excluded) with subject, status, priority, type, requester, assignee, organization, tags and dates, 100 per page at…
  • Get ticketGet one ticket by id with subject, first comment text, status, priority, requester, assignee, organization, tags and dates.
  • List ticket commentsList the comments of one ticket in order, with plain-text body, whether public, author id, time and channel; follow meta.after_cursor for more.
  • Search zendeskSearch tickets, users, organizations or groups with Zendesk search syntax such as 'status:open priority:high'; returns common fields of each hit,…
  • List usersList users (end users, agents and admins) with name, email, role, organization, active and verified flags, last login and time zone; follow…
  • Get current userShow the Zendesk user the credentials belong to: name, email, role, organization, time zone and last login.
  • List organizationsList organizations with name, domain names, tags, details, notes, default group and dates; follow meta.after_cursor for more.

Information

PublisherUnify Dynamics LLC
CategoryWork & productivity
LanguagesEnglish
Built forWorldwide
CompatibilityAny MCP client · any agent · REST
Version0.1.0
MCP endpointhttps://byok-zendesk.connectorbay.com/mcp
REST APIopenapi.json
SupportGet help · Status
CountryWorldwide
FunctionOther
LayerDeep connectors

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Get Zendesk (BYOK)

Free · BYOK · Read-only

BYOK: bring your own keyThis connector uses your own Zendesk agent email address followed by /token, for example you@example.com/token. Create one at https://support.zendesk.com/hc/en-us/articles/4408889192858-Generating-a-new-API-token, with the fewest permissions it needs (read-only if the provider offers it). Your assistant sends it in the X-Upstream-Key header with every request. It is used for that one call only: never stored, logged or cached, and only ever sent to Zendesk. Revoke it at the provider whenever you like. Unofficial connector: not affiliated with Zendesk.