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US, EU and UK consumer refund/return rights, verified and compared — general information, not legal advice
Unify Dynamics LLC
Real questions, and the tools your agent calls to answer them.
jurisdiction_overviewcompare_jurisdictionseu_withdrawal_righteu_withdrawal_exceptionsuk_faulty_goods_tiersus_return_basicsus_cooling_off_ruleconsiderations_for_scenariorefundrights_glossaryRefundrights is a fully local, hand-curated and web-verified general consumer refund/return-rights reference. jurisdiction_overview gives the full picture for US, EU or UK; compare_jurisdictions lines up all three on change-of-mind returns and faulty goods. eu_withdrawal_right explains the EU's 14-day right of withdrawal in full — when it starts, who pays return shipping and the refund timeline; eu_withdrawal_exceptions lists, or keyword-matches a described item against, what that right does NOT cover (custom goods, perishables, sealed hygiene items, digital content already started, and more). uk_faulty_goods_tiers explains the Consumer Rights Act 2015's three tiers: the 30-day short-term right to reject, the 30-180 day repair-or-replace tier, and the 6-month-to-6-year extended tier with its shifting burden of proof. us_return_basics explains why there's no general US federal return right and what state disclosure laws and implied-warranty law do provide; us_cooling_off_rule explains the narrow federal 3-business-day cancellation right for certain in-person sales. considerations_for_scenario takes a plain-language purchase/return situation and surfaces the relevant considerations — never a yes/no verdict, since the real answer depends on where you bought it and the seller's specific policy. refundrights_glossary defines terms like cooling-off period, distance contract, chargeback and restocking fee. Verified against the FTC's Cooling-Off Rule and Mail/Internet/Telephone Order Rule, the EU Consumer Rights Directive and europa.eu guidance, and the UK Consumer Rights Act 2015 as of build date. General information only, not legal advice. Keyless; fully local; zero upstream calls; nothing stored.
Sources: US: FTC Cooling-Off Rule (16 CFR 429) and Mail/Internet/Telephone Order Merchandise Rule (16 CFR 435). EU: Consumer Rights Directive 2011/83/EU and europa.eu Your Europe consumer guidance. UK: Consumer Rights Act 2015, cross-checked against Which? consumer-rights guidance. Hand-curated and web-verified as of build date; general information only, not legal advice; fully local, zero upstream calls.
The publisher, Unify Dynamics LLC, states that tool inputs are processed in memory and not retained.
9 tools, grouped by job. Every one is read-only or compute-only.
https://refundrights.connectorbay.com/mcpThree ways in, the same 9 tools.
https://refundrights.connectorbay.com/mcpPOST https://refundrights.connectorbay.com/v1/tools/<tool>https://connectorbay.com/openai/refundrights.jsonhttps://connectorbay.com/v1/chat/completions · how it worksRefundrights is a fully local, hand-curated and web-verified general consumer refund/return-rights reference. It is a hosted MCP server with 9 tools such as Jurisdiction overview, Compare jurisdictions, Eu withdrawal right, Eu withdrawal exceptions, Uk faulty goods tiers, Us return basics, published by Unify Dynamics LLC. It is independent and not affiliated with Refund Rights.
Add the MCP endpoint https://refundrights.connectorbay.com/mcp to your client's MCP, connector or integration settings (streamable HTTP, no OAuth). For REST, POST JSON to https://refundrights.connectorbay.com/v1/tools/<tool>; the OpenAPI description is at /openapi.json. For OpenAI function calling, load https://connectorbay.com/openai/refundrights.json.
No. The connector needs no sign-in and no key. An optional Pro key only raises rate limits.
Yes. Every tool reads or computes. Nothing is created, changed, sent, paid or deleted in your account.
Yes. It is free to use within the published rate limits; an optional Pro key raises them. There is no account to create.
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US, EU and UK consumer refund/return rights, verified and compared — general information, not legal advice.
Refundrights is a fully local, hand-curated and web-verified general consumer refund/return-rights reference. jurisdiction_overview gives the full picture for US, EU or UK; compare_jurisdictions lines up all three on change-of-mind returns and faulty goods. eu_withdrawal_right explains the EU's 14-day right of withdrawal in full — when it starts, who pays return shipping and the refund timeline; eu_withdrawal_exceptions lists, or keyword-matches a described item against, what that right does NOT cover (custom goods, perishables, sealed hygiene items, digital content already started, and more). uk_faulty_goods_tiers explains the Consumer Rights Act 2015's three tiers: the 30-day short-term right to reject, the 30-180 day repair-or-replace tier, and the 6-month-to-6-year extended tier with its shifting burden of proof. us_return_basics explains why there's no general US federal return right and what state disclosure laws and implied-warranty law do provide; us_cooling_off_rule explains the narrow federal 3-business-day cancellation right for certain in-person sales. considerations_for_scenario takes a plain-language purchase/return situation and surfaces the relevant considerations — never a yes/no verdict, since the real answer depends on where you bought it and the seller's specific policy. refundrights_glossary defines terms like cooling-off period, distance contract, chargeback and restocking fee. Verified against the FTC's Cooling-Off Rule and Mail/Internet/Telephone Order Rule, the EU Consumer Rights Directive and europa.eu guidance, and the UK Consumer Rights Act 2015 as of build date. General information only, not legal advice. Keyless; fully local; zero upstream calls; nothing stored.
Not legal advice, and not a verdict machine. Whether a specific return will be accepted depends on exactly where you bought the item, the seller's own current policy, and your specific jurisdiction's law — this reference walks through the general rules and considerations rather than telling you what will happen with your particular order. For a real dispute or a refund you're owed, check the seller's current policy or talk to a qualified professional or your local consumer-protection authority.
Effective 25 September 2026. Unify Dynamics LLC ("we", "us"), Menlo Park, California.
What Refund Rights is. Refund Rights is a connector (an MCP server and REST API) that AI assistants and personal agents call on your behalf for US, EU and UK consumer refund/return-rights information, verified and compared. You interact with your assistant; the assistant sends us only the arguments needed for that one lookup.
What we receive. The arguments of each tool call, the technical headers needed to serve the request (an IP address or a client identifier supplied by the assistant, and a Pro API key if you have one), and standard server logs.
Everything is answered from a bundled, hand-curated reference file and nothing is stored. No request is forwarded to any third party — there is no upstream call at all, live or otherwise — and no query is logged in request bodies, recorded, or used to train anything.
What we do not receive or store. We do not receive your conversation with the assistant or your name, and we do not build a profile from your queries: each request is answered independently and nothing carries over between requests. Rate-limit counters (a client identifier and timestamps) are held in memory for at most 24 hours. Hosting-provider access logs, which contain IP addresses and request paths but not request bodies, are retained for up to 30 days for security and abuse prevention.
Sub-processors. None — the entire dataset is bundled with the server and answered locally. Hosting: Vercel (United States regions).
Legal bases and your rights. Our processing is necessary to provide the service you request through your assistant. Because we store no personal data beyond short-lived logs, requests to access, correct or delete personal data are usually satisfied automatically; you can still contact agent@connectorbay.com and we will respond within 30 days. We do not sell or share personal information and do not use your data to train models.
Children. Refund Rights is a general-audience service operated by the adult using the assistant.
Changes. We will post changes here with a new effective date.
Effective 25 September 2026. These terms govern use of the Refund Rights connector ("the Service") operated by Unify Dynamics LLC ("we", "us").
Email agent@connectorbay.com. We answer within two business days.
https://refundrights.connectorbay.com/mcphttps://refundrights.connectorbay.com/openapi.jsonWhen you report a problem, include the question you asked your agent, roughly when, and which agent you used (for example Claude, ChatGPT or Gemini). Never send us passwords, account numbers or ID numbers. Refund Rights never asks for them.