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Tidio (BYOK)

Read your Tidio live chat contacts, conversations, tickets, operators and departments with your own OpenAPI client id and secret

Unify Dynamics LLC

Tools8read-only
Sign-inBYOKbring your own key
Key keptNeverused for one call only
PriceFreeoptional Pro limits
ProviderTidiounofficial, not affiliated
Works withMCP · RESTany agent

Try asking

Real questions, and the tools your agent calls to answer them.

Who are my newest Tidio contacts?
Tools called
list_contacts
Show Tidio contact ctc_0000000000000000
Tools called
get_contact
What did Tidio contact ctc_0000000000000000 write?
Tools called
list_contact_messages
Which contact properties are defined in Tidio?
Tools called
list_contact_properties
Which Tidio operators were active recently?
Tools called
list_operators
What departments does Tidio have?
Tools called
list_departments

About

Tidio (BYOK) lets an AI assistant read your own Tidio data through the Tidio API with a key you supply (Tidio OpenAPI client id (starts with ci_)). Read-only: 8 tools (list_contacts, get_contact, list_contact_messages, list_contact_properties, list_operators, list_departments, list_tickets, get_ticket). The BYOK key travels with each request, is used for that one call only and is never stored, logged or cached; it is only ever sent to api.tidio.com. Unofficial connector by Unify Dynamics LLC: not affiliated with, endorsed by or sponsored by Tidio. Tidio and its logos are trademarks of their owners and are used only to say which service the connector works with.

Sources: Live from the Tidio API (api.tidio.com) with a BYOK key; documentation: https://developers.tidio.com/reference/get_contacts. Endpoints checked against that documentation on 2026-10-16.

Privacy

The publisher, Unify Dynamics LLC, states that tool inputs are processed in memory and not retained.

Data not collectedNo account, no profile, no stored prompts or results.

What it can do

8 tools, grouped by job. Every one is read-only or compute-only.

OpenAPI
Read your data8 tools
  • List contactsList Tidio contacts (identified widget visitors) with name, email, phone, country, email consent and custom properties.
  • Get contactGet one Tidio contact by id.
  • List contact messagesList the messages of one contact's Tidio conversation with author type (operator, contact, bot), text and time.
  • List contact propertiesList the contact properties defined in Tidio (default and custom) with label and type.
  • List operatorsList Tidio operators (chat agents) with email, role, active flag and last seen time.
  • List departmentsList Tidio departments with id and name.
  • List ticketsList Tidio tickets with subject, status (open, pending, solved), priority, contact email and assignee.
  • Get ticketGet one Tidio ticket by id with its messages.

Information

PublisherUnify Dynamics LLC
CategoryWork & productivity
LanguagesEnglish
Built forWorldwide
CompatibilityAny MCP client · any agent · REST
Version0.1.0
MCP endpointhttps://byok-tidio.connectorbay.com/mcp
REST APIopenapi.json
SupportGet help · Status
CountryWorldwide
FunctionOther
LayerDeep connectors

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Get Tidio (BYOK)

Free · BYOK · Read-only

BYOK: bring your own keyThis connector uses your own Tidio Tidio OpenAPI client id (starts with ci_). Create one at https://developers.tidio.com/docs/openapi-authorization, with the fewest permissions it needs (read-only if the provider offers it). Your assistant sends it in the X-Upstream-Key header with every request. It is used for that one call only: never stored, logged or cached, and only ever sent to Tidio. Revoke it at the provider whenever you like. Unofficial connector: not affiliated with Tidio.