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Twilio Voice Insights (BYOK)

Read Twilio Voice Insights call summaries, per-call quality metrics, conference summaries and video room analytics with your own credentials (read-only, no caller numbers)

Unify Dynamics LLC

Tools10read-only
Sign-inBYOKbring your own key
Key keptNeverused for one call only
PriceFreeoptional Pro limits
ProviderTwilio Voice Insightsunofficial, not affiliated
Works withMCP · RESTany agent

Try asking

Real questions, and the tools your agent calls to answer them.

Are Voice Insights advanced features turned on for my Twilio account?
Tools called
get_voice_insights_settings
Which of my Twilio calls failed or went unanswered recently?
Tools called
list_call_summaries
How did Twilio call CA... end and how long did it last?
Tools called
get_call_summary
Was Twilio call CA... marked as spam or poor quality?
Tools called
get_call_annotation
What were the jitter and packet loss metrics for Twilio call CA...?
Tools called
list_call_metrics
Which Twilio conferences ended abnormally this week?
Tools called
list_conference_summaries

About

Twilio Voice Insights (BYOK) lets an AI assistant read your own Twilio Voice Insights data through the Twilio Voice Insights API with a key you supply (Account SID or API key SID (use a restricted API key, SID starts with SK, rather than the main Auth Token where possible)). Read-only: 10 tools (get_voice_insights_settings, list_call_summaries, get_call_summary, get_call_annotation, list_call_metrics, list_conference_summaries, get_conference_summary, list_conference_participant_summaries, list_video_rooms, get_video_room). The BYOK key travels with each request, is used for that one call only and is never stored, logged or cached; it is only ever sent to insights.twilio.com. Unofficial connector by Unify Dynamics LLC: not affiliated with, endorsed by or sponsored by Twilio Voice Insights. Twilio Voice Insights and its logos are trademarks of their owners and are used only to say which service the connector works with.

Sources: Live from the Twilio Voice Insights API (insights.twilio.com) with a BYOK key; documentation: https://www.twilio.com/docs/voice/voice-insights/api. Endpoints checked against that documentation on 2026-10-16.

Privacy

The publisher, Unify Dynamics LLC, states that tool inputs are processed in memory and not retained.

Data not collectedNo account, no profile, no stored prompts or results.

What it can do

10 tools, grouped by job. Every one is read-only or compute-only.

OpenAPI
Read your data10 tools
  • Get voice insights settingsShow whether Voice Insights Advanced Features and Voice Trace are enabled for the account.
  • List call summariesList Voice Insights call summaries (newest first by default) with call type, final state, answered-by, duration and tags.
  • Get call summaryGet the Voice Insights summary of one call: type, final state, answered-by, duration, connect duration and tags.
  • Get call annotationGet the annotation attached to a call: answered-by, connectivity issue, quality issues, spam flag, call score and comment.
  • List call metricsList the per-edge quality metrics of one call (carrier, SIP, SDK and client edges) as time-stamped samples.
  • List conference summariesList Voice Insights conference summaries with status, duration, participant counts, end reason, mixer region and detected issues.
  • Get conference summaryGet the Voice Insights summary of one conference: duration, participants, end reason, region, detected issues and tags.
  • List conference participant summariesList the participant summaries of one conference with label, direction, call status, role, join and leave times, region and call type.
  • List video roomsList Programmable Video rooms with analytics: type, status, duration, participant counts, media region and end reason.
  • Get video roomGet the analytics of one video room: type, status, duration, participant counts, recording seconds and media region.

Information

PublisherUnify Dynamics LLC
CategoryWork & productivity
LanguagesEnglish
Built forWorldwide
CompatibilityAny MCP client · any agent · REST
Version0.1.0
MCP endpointhttps://byok-twilio-insights.connectorbay.com/mcp
REST APIopenapi.json
SupportGet help · Status
CountryWorldwide
FunctionOther
LayerDeep connectors

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Get Twilio Voice Insights (BYOK)

Free · BYOK · Read-only

BYOK: bring your own keyThis connector uses your own Twilio Voice Insights Account SID or API key SID (use a restricted API key, SID starts with SK, rather than the main Auth Token where possible). Create one at https://www.twilio.com/docs/iam/api-keys/keys-in-console, with the fewest permissions it needs (read-only if the provider offers it). Your assistant sends it in the X-Upstream-Key header with every request. It is used for that one call only: never stored, logged or cached, and only ever sent to Twilio Voice Insights. Revoke it at the provider whenever you like. Unofficial connector: not affiliated with Twilio Voice Insights.