Freshservice Org Config (BYOK)
Read your Freshservice departments, locations, agent groups, roles, workspaces, announcements and ticket, change and problem form fields with your own API key
Freshservice MCP servers and API connectors
9 Freshservice connectors for AI agents, one per API surface (Org Config, Asset Config, Projects, core, ITAM, Service Config, and more). Each is a hosted MCP server and REST API that reads your own Freshservice data with your own key (bring your own key); ConnectorBay is independent of Freshservice.
9 connectors · 62 tools · hosted MCP servers with REST APIs and OpenAI tool lists
Freshservice Asset Config (BYOK)
Read your Freshservice asset types, asset fields, products, vendors, contracts, contract types, purchase orders and relationship types with your own API key
Freshservice Projects (BYOK)
Read your Freshservice projects, project templates, fields, task statuses, priorities, task types, sprints and versions with your own API key
Freshservice (BYOK)
Read your Freshservice IT service desk tickets, requesters, agents, assets, changes and problems with BYOK
Freshservice ITAM (BYOK)
Read your Freshservice IT Asset Management inventory: devices, assets, physical subtypes, lifecycle events, cloud accounts and cloud resources with your own API key
Freshservice Service Config (BYOK)
Read your Freshservice service catalog items and categories, SLA policies and business hours with your own API key
Freshservice Status Page (BYOK)
Read your Freshservice status pages: service components and their status, incidents, planned maintenances and status labels with your own API key
Freshservice On-call and CAB (BYOK)
Read your Freshservice on-call schedules and escalation policies, change advisory boards, post-incident report templates and custom objects with your own API key
Freshservice Releases (BYOK)
Read your Freshservice release records, release form fields, requester groups and requester field definitions with your own API key